The Ombudsman services are provided to, or on behalf of, residents in
Personal Care Homes, Nursing Facilities, Domiciliary Care Homes, and
anyone receiving Long Term Care services in the community.  The
Ombudsman receives, verifies, and attempts to resolve any complaint on
a local level by acting as a negotiator between the complainant and
homeowner and/or administrator.

VOLUNTEER OMBUDSMAN PROGRAM

The Volunteer Ombudsman program has been established to provide
intensive visibility of the Ombudsman program in Long Term Care
facilities. The volunteers educate and inform residents of their rights.  
They listen to concerns and refer to appropriate assistive programs. 

Contact the ASI offices to enlist in the Volunteer Ombudsman Program!

Click here to see pictures!